Privacy Policy

Privacy Statement

Who we are

Adanna Women’s Support Group is a non profit community support group and a company limited by guarantee registered in England and Wales Reg No 05883730

At Adanna Women’s Support Group (AWSG), we collect and use your personal information to help solve your problems, improve our services, and tackle wider issues in the community that affect women’s lives. We only ask for the information we need. We treat all your information as confidential and always let you decide what you’re comfortable telling us, explaining why we need it.

At AWSG, we empower Black and Minority Ethnic (BME) Women who are going through challenges in their lives including domestic violence, sexual violence, financial abuse, career struggles, low confidence or self-esteem, challenges bringing up children, etc. To enable BME women to make positive decisions about their lives, protecting your personal information and privacy is essential to us and we are committed to using your data responsibly and letting you know how we use your personal information.

This page will let you know about our privacy policy.

References to “we”, “us”, “you” or “our” in this Privacy Policy are references to the Adanna Women’s Support Group, a non profit community support group and a company limited by guarantee registered in England and Wales, registered company number: 05883730.

Our website address is:

If you have any questions about the above, please email our first point of contact [email protected] and we will be happy to help you.

By contacting us, using our services or visiting our website you’re agreeing to be bound by this Policy.

1. Information about you

1.1 Definition: Personal data only includes information relating to natural persons who: can be identified or who are identifiable, directly from the information collected. This could be information such as: name, online identifier etc.

1.2 We will collect personal information from you when you or your organisation enquire about our activities, register as a member with us or subscribe to one of our services. This may include your name, title, email address, physical address, telephone numbers and job title.  We may also ask for some additional, non-personal information.

The UK GDPR specifically includes the term ‘online identifiers’ within the definition of what constitutes personal data.

These may include information relating to the device that an individual is using:

  • internet protocol (IP) addresses.
  • cookie identifiers; and
  • other identifiers such as radio frequency identification (RFID) tags.

Some of the personal Data ADANNA Women’s Support Group process about an individual:

  • Race
  • Ethnic Origin
  • Health Information
  • Age
  • Political Opinion
  • Religious or philosophical beliefs
  • Sexual orientation
  • Biometric Data

2. Our use of this information

2.1  Your personal information will only be used by us to process your requests, to provide you with our services, and to provide you with information relating to our services and any other services which we think you may be interested in.

2.2 We will not share your information with anyone unless we have your express consent to do so. We will only share your data where it is necessary for a legitimate reason connected with the services we offer, or where it is required by law or regulation.

2.3 Under Article 6 of the General Data Protection Regulations (GDPR) our lawful basis for processing and holding personal information is ‘legitimate interest’ as it is necessary for Adanna Women’s Support Group to use this information in order to provide you with our services.

2.4 When we record and use your personal information, we:

  • Only access it when we have a good reason
  • Only share what is necessary, relevant and when we are legally obliged to do so. or to enforce or apply our terms of use for this website or other agreements; or to protect the rights, property or safety of ADANNA WOMENS SUPPORT GROUP, our funders, donors, or others.
  • Exchanging information with other companies and organisations for the purposes of fraud detection and protection, or with local authorities or social services for the purposes of the provision of health, legal or social care.
  • We do not sell personal information to commercial organisations, neither do we buy.

We handle and store your personal information in line with the law – including the new General Data Protection Regulation (GDPR).

3. Security

3.1  We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.

3.2 Communications in connection with this service may be sent by e-mail. For ease of use and compatibility, communications will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

4. Cookies

4.1What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. We use cookies to make websites work more efficiently, make the website more secure and

As most of the online services, our website uses cookies first-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

4.2 What type of cookies do we use:

  • Essential: Some cookies are essential for you to be able to experience our site much better. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
  • Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

4.3 Using your personal information

We use your personal information for several reasons which are:

  • To provide you with useful information, products, or services we have to offer, or we feel may be of interest to you.
  • Allow you to participate in interactive features on our website such as completing forms of interest by auto completing your details which you can edit.
  • To target relevant events/services to potential service users

By continuing to our site, you are agreeing to our use of cookies; these cookie files and IP addresses will never identify you as an individual.

5. Other information

5.1 If you would like us to correct or update any information, or if you would like information deleted from our records, then please email us at [email protected]

5.2 This privacy policy may be updated from time to time, so please check it periodically.

5.3 Links within our sites to other websites are not covered by this privacy policy.

5.4 You have the right to request a copy of the information we hold about you; we reserve the right to charge a small fee (no more than £10) for information requests in order for us to cover our costs in providing you with details of the information we hold about you especially where the request is deemed to be excessive, repetitive or unfounded. Please email [email protected] for more information. Following your request, we have a 30 day timeframe to provide you with the information. If we need to contact you to ask you to define, narrow or modify your requirements this could result in an extension of a further 60 days whilst we examine your request.

5.5 In the first instance, you should contact Adanna Women’s Support Group using the contact us page of our website or by email to [email protected]. If you remain unhappy with our use of your personal data, you have the right to complain to the Information Commissioner’s Office. We would encourage you to contact us in the first instance so we can attempt to resolve any concerns.

Website Terms & Conditions

This website is owned and operated by Adanna Women’s Support Group. References to “we”, “us”, “you” or “our” in these Terms and Conditions are references to Adanna Women’s Support Group, a company limited by guarantee registered in England and Wales, registered company number: 05883730

You may not alter this website in any way or post onto or transmit to this website any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.

1. Copyright

1.1 The materials contained on this site are either the copyright of individual contributors or of Adanna Women’s Support Group and may be subject to other intellectual property rights.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We do not share your data with anyone without your express permission.

We will only share your data where it is necessary for a legitimate reason connected with the services we offer, or where it is required by law or regulation.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any questions about how your information is collected or used, please contact us. You can:

  • find out what personal information we hold about you
  • correct your information if it’s wrong, out of date or incomplete
  • request we delete your information
  • ask us to limit what we do with your data – for example, ask us not to share it if you haven’t asked us already
  • ask us to give you a copy of the data we hold in a format you can use to transfer it to another service

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Questions or complaints about Privacy.

If you have any questions or concerns regarding our privacy policy or privacy practice or if you wish to file a complaint, please find our main contact details below:

E: [email protected]

you have the right to make a complaint with the Information Commissioners Office (ICO) if you believe your data has been processed/used in a way that does not comply with GDPR. You can do so by calling the ICO helpline 0n 0303 123 1113 or via their website.